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DEI Sr. Manager Engagement

Overland Park, KS 66213

Job Type

Full Time

About the Role

Going a little deeper, we’re inviting you to:

 Drive the engagement, growth, and communication for the 50+ DEI Chapters across the company.
 Work with the Vice President of Diversity, Equity & Inclusion, and the DEI team on the development and implementation of identified diversity and inclusion strategies, programs, and initiatives.
 Develop short- and long-term vision, strategy, and planning for the growth, engagement, success measurement, and evolution of 50+ DEI Chapters with current population of 30,000 employees.
 Provide expertise in developing the Inclusion Council experience and journey
 Be proactive in identifying and flagging potential challenges, concerns and/or DEI issues that might arise to the DEI team.
 Meet with Chapters individually and in groups as needed to understand perspective and opportunities, drive outcomes and build cohesion.
 Develop OKRs, goals, measurements, dashboards, and reporting for success for each Chapter that ladder to the larger DEI strategic plan.
 Develop the Chapter team with one or more direct reports
 Provide “outside the box” thought leadership and expertise in growing and supporting the Chapters.
 Build on the existing strategy as well as drive and develop a communication strategy to bring Chapters together and in alignment.
 Serve as primary point of contact for the Chapters to provide guidance and support to advance their strategic plans.
 Build and maintain solid, trusted relationships with identified key stakeholders and across the DEI team.
 Set budgets and identify Chapter campaigns for the calendar year.
 Stay current with leading research on DEI initiatives and topics.

In the first three months you will have:
Delivered an assessment of each Chapter’s needs, areas of opportunity, communication plan, and alignment to ERGs.

Developed a strong partnership with the ERG Sr. Manager on the strategic intersection between ERGs and Chapters.

Completed a RACI with members of the team.

Completed OKRs for your role and your Program Manager.

Established a relationship and regular meeting cadence with all Chapter leads.

Visited 6 Chapter sites and collaborated with the DEI team on focus groups and agenda.

In the first 6 months you will have:
Completed a 2023 Chapter strategic plan in alignment and collaboration with the ERG and Equity In Action Strategic Plan.

Delivered a dashboard of metrics and measurements for Chapter growth, engagement, and success.

Visited 12 Chapter sites and collaborated with the DEI team on focus groups and agenda.

Gained trust with Chapter leaders as demonstrated in a Chapter leader survey.

In the first 12 months you will have:
Achieved your OKRs.

Seen your Program Manager grow, develop, and achieve.

Made progress on dashboard metrics.

Visited at least 3/4 of all Chapter sites.

Developed and integrated programming at the Inclusion Council offsite for Chapter leads.

Through strong character, work ethic and integrity, become a trusted and valued partner with the Chapters, stakeholders, and DEI team.

The DEI Agile Team process and Communication includes the following standard expectations across the team:
Weekly 1:1’s with VP DEI

Weekly meetings with the Business Integration Scrum

Participation at all Team Standups and scrums

Quarterly QBRs reporting out on OKRs

Utilize for updates

Calendar transparency with the team

360-degree reviews annually

Email response to anyone on the team within 24 hours

While on PTO – identify a POC while you are out, and your PTO on team members' calendars

Brainstorm, have fun, collaborate, and leverage the exceptional talent and expertise across the team!


While the quality and accomplishments of a person’s career will be the determining factor, the finalist must

have the following requisite qualifications:

A visionary leader with 10+ years’ experience developing and executing strategies at a complex organization that’s achieved great success in its DEI objectives
Proven, progressive experience (5+ years’ minimum) in a people-focused function, with demonstrated effectiveness leading diversity and inclusion related initiatives and programs
Proven experience and positive track record of successfully managing teams directly and indirectly
Demonstrated ability to build trust and strong cross-functional relationships to achieve common goals
Ability to handle complex DEI issues with discretion, self-awareness, and sound judgment to successful conflict resolution across all levels of the organization
Advanced consulting and facilitation skills with a demonstrated ability to adapt style to the needs of stakeholders. An excellent mediator who actively advises leaders and team members alike for best business outcomes
Strong business, financial and legal acumen
Strong knowledge of diversity metrics, research, and analytics
Experience with talent development and talent pipelining is preferred
Excellent verbal and written communication skills; a diplomatic and direct communicator who can distill information into a digestible presentation for senior executives
Enough about what you’ve done. Let’s talk about who you are.

An exceptional influencer with solid interpersonal skills and executive presence
An inspirational leader who demonstrates leadership with integrity, accountability, and trust
A servant leader and talent magnet who people are excited to follow
Exceptional strategic thinker with the ability to frame an idea into a solid business plan
A strong and agile team player who’s able to manages multiple projects
Executive presence and maturity to challenge thinking and present ideas at a high level
Excellent credibility, expertise in DEI strategy and execution.
Innovative and thinks outside the box
Incredibly self-aware; knows their own lens and can step back and see things objectively
A true hands-on doer who loves to execute in a fast-paced environment
Proactively seeks ways to improve personal and organizational effectiveness to meet current and future business needs. Learns equally from successes and failures
Excellent project management skills
• At least 18 years of age
• Legally authorized to work in the United States
• T-Mobile requires all employees in this position to be fully vaccinated for COVID-19 prior to starting work, unless precluded from doing so by applicable law. The CDC currently defines "fully vaccinated" as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination prior to successful applicants first day of work, and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.

Travel Required (Yes/No):Yes

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

T-Mobile's Commitment


Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.

If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

About the Company

Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!

Uniqueness is powerful. Diversity fuels the Un-carrier spirit. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day. Our DEI Chapters are the heartbeat of our culture, driving inclusion through every corner of our Customer Experience Centers, retail stores, and offices. DEI Chapters identify and respond to local needs, tie local initiatives to Employee Resource Group (ERG) strategies and bring inclusion to life for our employees.

You will join our dynamic and innovative Diversity, Equity and Inclusion team as a strategist and execution focused leader of our 50+ DEI Chapters across the United States. T-Mobile’s DEI team drives business value for our company by establishing DEI strategies and initiatives that influence employee engagement, and drive inclusion and equity for our employees, customers, suppliers and communities. The DEI team is an agile team that utilizes agile methodology.

This role brings comprehensive understanding of the most critical challenges facing T-Mobile’s diverse employee base across the US.

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