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Director, Office of Equal Opportunity and Civil Rights/CMS Chief Diversity Officer

Albuquerque, NM

Job Type

Full Time

About the Role

Duties
Serves as CMS's Chief Diversity Officer and provides executive leadership and strategic direction on diversity, equity and inclusion issues.
Develops CMS strategies to improve representational diversity through data analysis to assist in identifying targeted outreach and recruitment strategies to help increase diversity in CMS applicant pools.
The incumbent chairs and leads the CMS DEI Council, engaging pertinent stakeholders, leaders and employees.
Advises on inclusion strategies influencing employee engagement, satisfaction, development and productivity, and the ability of CMS to leverage the diverse ideas, talents and perspectives of the CMS workforce.
Serves as the CMS EEO Officer for purposes of compliance with 29 C.F.R. 1614 and Management Directive 110, which implements those regulations.
Administers a comprehensive complaints adjudication and analysis program for all CMS employees and applicants for employment in accordance with HHS and CMS policies, federal laws, rules, regulations and legal precedent.
Receives individual complaints of alleged discrimination based upon race, color, disability, religion, national origin, sex, age, genetic information, and retaliation.
Oversees investigation, adjudication, voluntary resolution of complaints, and acceptance/dismissals.
Represents CMS in dealings with the Equal Employment Opportunity Commission (EEOC).
Administers CMS's reasonable accommodation program to ensure compliance with the Rehabilitation Act of 1973.
Directs, oversees, plans, monitors and evaluates an effective program that addresses the known mental and physical limitations of CMS employees and applicants for employment.
Ensures compliance with the No FEAR Act, and Anti-harassment and Prevention of Sexual Harassment Training guidance for both new and existing CMS employees.
Serves as CMS's technical expert on the operation of the federally mandated Special Emphasis programs/portfolios utilizing data driven approaches to the removal of obstacles affecting diverse populations.
Serves as the CMS expert in the preparation of the mandated Management Directive 715 Report and Plan to be filed with the U.S. Equal Employment Opportunity Commission.
Develops metrics, monitors trends, disseminates reports and delivers presentations/information to educate the CMS community on trends in hiring, separations, promotions, awards, EEO complaints, etc.
Plans, organizes, directs and evaluates the CMS Civil Rights program, in conjunction with CMS leadership and within the guidelines of HHS policy issuances.
Leads initiatives to assess, develop, and embed diversity, equity and inclusion in the organization as it relates to the health care programs administered by CMS.

Requirements

Requirements
Conditions of Employment
U.S. Citizenship required.
Background and/or Security Investigation required.
One year SES probationary period required.
The Ethics in Government Act, PL 95-521 requires the applicant selected for this position to submit a financial disclosure statement, SF-278, prior to assuming the SES position, annually, and upon termination of employment.
Status applicants must submit a copy of their most recent SF-50, Notification of Personnel Action, which verifies status.
All initial appointments to an SES position are contingent on approval from OPM's Qualifications Review Board unless the selectee has successfully participated in an OPM approved SES Candidate Development Program.
All male applicants born after December 31, 1959, must have registered for the selective service. You will be required to sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.
Only experience obtained by the closing date of this announcement will be considered.
Qualifications
All competitive candidates for SES positions with the Federal Government must demonstrate leadership experience indicative of senior executive level management capability. To meet the minimum qualification requirements for this position, you must show in your resume that you possess the Fundamental Competencies, five Executive Core Qualifications, and the Professional/Technical Qualifications listed below. Evidence of this experience must be incorporated into your five page resume. Separate narratives for the Executive Core Qualifications and/or Professional/Technical Qualifications will not be accepted or considered. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector, or nongovernmental organizations.

Fundamental Competencies:
Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.

Executive Core Qualifications (ECQs)
Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
Business Acumen: The ability to manage human, financial, and information resources strategically.
Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
Professional/Technical Qualifications (PTQs)

This position also requires that you possess PTQs that represent knowledge, skills, and abilities essential for success in this role. The following PTQs must be evident in your resume.
Demonstrated comprehensive knowledge and application of civil rights, diversity, inclusion, EEO and general employment laws and regulations.
Demonstrated experience developing and implementing effective and efficient agency strategies and plans that embed diversity, equity, and inclusion and address EEO, civil rights and reasonable accommodation issues.
Demonstrated experience leading an equal opportunity and civil rights office for a large, geographically disbursed, multi-level organization.

It is STRONGLY recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and ECQs.
https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/#url=Overview

If selected, you will be required to complete an ECQ package by drafting narratives for each of the ECQs for submission and certification by an OPM Qualifications Review Board (QRB) in order to be placed in this position. If you are currently serving in a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you will not need to draft the ECQs.
Education
This job does not have an education qualification requirement.

About the Company

Additional information
Salary for SES positions varies depending on qualifications. The annual salary range is found at the top of this announcement. The selectee for this position may be eligible for annual performance bonuses and performance-based pay adjustments.

Veteran's Preference does not apply to the SES.
Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing other workplace safety protocols, such as protocols related to masking, physical distancing, testing, travel, and quarantine.

Expanded/Maximum Telework Posture: Due to COVID-19, the agency is currently in a maximum telework posture. If selected, you may be expected to telework upon your appointment. As employees are permitted to return to the office, you may be required to report to the duty station listed on this announcement, even if your home/temporary telework site is located outside the local commuting area. Your position may be eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the CMS Master Labor Agreement.


Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.

We use a multi-step process to evaluate and refer applicants:

Minimum requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found 'not qualified' if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.
Rating: A panel of Senior Executives will review your application and evaluate your qualification for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Interviews will be at the discretion of the panel and/or selection official.
Referral: If you are among the top qualified candidates, your application will be referred to a selection official for consideration and possible interview.
Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

All applicants are required to submit and/or complete the following documents to be considered for the position:

Resume that contains your full name, address and phone number, and does not exceed the five page limit;
Cover Letter (optional);
Online Assessment Questionnaire. To preview the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/11518018
NOTE: THE USAJOBS RESUME TEMPLATE MAY RESULT IN A RESUME BEING LONGER THAN FIVE PAGES. PLEASE VERIFY PAGE LENGTH BEFORE SUBMISSION OF APPLICATION.

Applicants who are currently, or were previously, Federal employees must also submit:
An SF-50 showing your current or former civil service status; and
Proof of OPM Qualifications Review Board certification (OPM-approved SES Candidate Development Program graduates), if applicable.
NOTE: Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official.
How to Apply

The application process used to recruit for this position is the RESUME BASED method. Although applicants cannot address the ECQs or PTQs separately, evidence of each must be clearly demonstrated in the five page resume and throughout the rest of the application package.

To be considered for this position, you must submit a complete application no later than 11:59 PM (Eastern Time) on the closing date of the announcement - 06/26/2022. If you fail to submit a complete application prior to the closing time, the application system will not allow you to finish. Requests for extensions will not be granted, so please begin the application process with enough time to finish before the deadline.

ALL APPLICANTS: You must submit a resume (five-page maximum - resumes that exceed the five-page limit will not be considered). You may also submit an optional cover letter. Separate written narratives addressing the ECQs and PTQs will not be considered.

You must complete the online assessment questions. If your resume does not support the responses in your questionnaire, you may be rated "ineligible." We recommend that your resume emphasize your level of responsibilities, the scope and complexity of the programs managed, and your program accomplishments, including the results of your actions.

Your five page resume should include the following:

Job Information (Announcement number and title of job for which you are applying)
Personal Information (Full name, mailing address, work and home phone number and email addresses)
Education (College/University name, city and state, major, type and year of degree)
Work Experience (Job title (including series and grade, if Federal employment, duties and accomplishments, employer's name and address, start and end dates (month and year), hours per week, and salary)
Evidence of experience which addresses the five ECQs and the PTQs.
Other qualifications (Job-related training courses (title and year), skills, certifications and licenses, honors, awards, and special accomplishments).
It is important that your resume be complete and thorough. Please be sure to include and address all ECQs and PTQs in your resume. A sample five-page resume that incorporates the ECQs can be found in OPM's Guide to Senior Executive Service Qualifications: https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/guidetosesquals_2012.pdf
Steps to submit a complete application:
You must have a USAJobs account and be logged in.
Once you are logged in and all of your application materials are ready, click the "Apply" button.
You must respond to all application assessment questions, carefully following the instructions provided. To preview the questions, click here: https://apply.usastaffing.gov/ViewQuestionnaire/11518018
You will then be asked to upload your resume and optional cover letter. Additional documentation not listed in the Required Documents will not be considered.
Agency contact information
Laura Cowan
Phone
410-786-2752

Email
Laura.cowan@cms.hhs.gov

Address
Office of Equal Opportunity and Civil Rights
7500 Security Blvd
Woodlawn, MD 21244
US
Next steps
You will receive an email informing you of the receipt of your application. Applicants who are determined to be highly qualified by the SES rating panel will be referred to the selecting official for further consideration and possible interview, at which time you will be contacted. All applicants will be notified of the outcome of their applications once a final selection is made.

Fair and Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity (EEO) Policy
Reasonable accommodation policy
Financial suitability
Selective Service
New employee probationary period
Signature and false statements
Privacy Act
Social security number request
Required Documents
All applicants are required to submit and/or complete the following documents to be considered for the position:

Resume that contains your full name, address and phone number, and does not exceed the five page limit;
Cover Letter (optional);
Online Assessment Questionnaire. To preview the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/11518018
NOTE: THE USAJOBS RESUME TEMPLATE MAY RESULT IN A RESUME BEING LONGER THAN FIVE PAGES. PLEASE VERIFY PAGE LENGTH BEFORE SUBMISSION OF APPLICATION.

Applicants who are currently, or were previously, Federal employees must also submit:
An SF-50 showing your current or former civil service status; and
Proof of OPM Qualifications Review Board certification (OPM-approved SES Candidate Development Program graduates), if applicable.
NOTE: Documents submitted that are not listed in the Required Documents section of this announcement will not be considered or forwarded to the rating panel or selecting official.

Help
This job is open to
Senior executives
Those who meet the five Executive Core Qualifications (ECQs).

The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency
All groups of qualified individuals

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